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What an amazing week and a monumental undertaking. Seeing Key in action is like watching a sports team at the top of its game. Heather, you have yourself one incredibly solid group of professionals on your team. I can’t say how much I appreciate the efforts, the willingness to jump through some major hoops, and above all the sense of humor and grace under pressure. I hear nothing but exceptional feedback about the entire week and so much of that success is owed to you.
you made the presentation to the final fireworks display and seeing the last bus off, I knew we were in good hands. Coordinating with the thousands involved in the evening was a tremendous responsibility, and your team did a fantastic job. You made the bureau, the local hospitality community, and the city of San Francisco look great!